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Serving the fishing community for over 100 years!Please include daytime phone number with all written correspondence. Service Requirements To best serve you we will need to:
How to Order Reel Parts Phone: 800-347-3759 Need Additional Help or Information?
5 Year Warranty Limited Warranty II: For seven (7) years from the date of purchase, the Shakespeare Company will replace your Ugly Stik Series rod if it breaks, snaps, or cracks while you are fishing. This warranty does not cover damage by addition to or alteration of the product, accident, abuse, or normal wear. This warranty does not extend to products which are put to commercial or rental use. Shakespeare will have no other obligation and will not be liable for incidental or consequential damages. Shakespeare makes no implied warranty of MERCHANTABILITY OR FITNESS for any period beyond the seven year duration of this limited warranty. Some state laws do not allow exclusion of incidental or consequential damages or limitation of the duration of implied warranties, so the above exclusions might not apply to you. This warranty gives you specific legal rights and you may have other rights which vary from state to state. Shakespeare® Rods 1 Year Limited Warranty For one year from the date of purchase, the Shakespeare Company will replace rods when found to be defective in material or workmanship. Shakespeare will have no other obligation and will not be liable for incidental or consequential damages. Shakespeare makes no implied warranty of MERCHANTABILITY OR FITNESS for any period beyond the one-year duration of this limited warranty. This warranty does not cover damage by addition to or alteration of the product, accident, abuse or normal expected wear. This warranty does not extend to products which are put to commercial or rental use. Some state laws do not allow exclusion of incidental or consequential damages or limitation of the duration of implied warranties, so the above exclusion and limitation might not apply to you. This warranty gives you specific legal rights, and you may have other rights which vary from state to state. ***Note: Color of replacement product may vary. Shakespeare® Reels Limited Warranty For one year from the date of purchase, the Shakespeare Company will repair or replace your reel if found to be defective in material or workmanship. Shakespeare will have no other obligation and will not be liable for incidental or consequential damages. Shakespeare makes no implied warranty of MERCHANTABILITY OR FITNESS for any period beyond the one-year duration of this limited warranty. This warranty does not cover damage by addition to or alteration of the product, accident, abuse or normal expected wear. Damage determined to be of this nature may be repaired at consumer's expense. This warranty does not extend to products which are put to commercial or rental use. Some state laws do not allow exclusion of incidental or consequential damages or limitation of the duration of implied warranties, so the above exclusion and limitation might not apply to you. This warranty gives you specific legal rights, and you may have other rights which vary from state to state. ***Note: Color of replacement product may vary.
Parts & Repair The decision to repair or replace reels under warranty will be made by the Service Center. Rods under warranty will always be replaced. Shakespeare Service Center no longer repairs any fishing rods. Shakespeare reels which are no longer covered by warranty may be repaired at a nominal charge plus shipping and handling. Call the service center for details. Old reels Shakespeare has been in business for more than one hundred years. We retain parts and schematics for all reels that are six years old or less. Occasionally we may have parts for older models. Please call the Service Center for more information. INSTRUCTIONS FOR WARRANTY SERVICE Rods Shakespeare Service Center Pure Fishing Reel Services Department |
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